21.57.010 Permanent Supportive Housing, Transitional Housing, and Emergency Housing.
A. Purpose. The purpose of the permanent supportive housing, transitional housing, and emergency housing provisions is to:
1. Support housing stability and individual safety to those experiencing homelessness.
2. Ensure that housing is accessible to all economic segments of the population.
B. Applicability. The provisions of this section apply to all permanent supportive housing, transitional housing, and emergency housing developments in the City.
C. Requirements.
1. No transitional housing, permanent supportive housing, or emergency housing use may also be a designated supervised/safer consumption site (SCS), supervised/safer injection facility (SIF), or supervised/safer injection service (SIS).
2. Siting and Spacing of Permanent Supportive Housing, Transitional Housing, and Emergency Housing. The siting and spacing of permanent supportive housing, transitional housing, or emergency housing use type shall be limited to no less than one-half mile from any established permanent supportive housing, transitional housing, or emergency housing use of the same type.
3. Density. The density or maximum number of residents for permanent supportive housing, transitional housing, and emergency housing shall be limited as follows:
a. Permanent supportive housing, transitional housing, and emergency housing located in mixed-use zoning districts in accordance with RZC 21.04.030, Comprehensive Allowed Uses Chart, shall be limited to 100 residents unless agreed upon with additional mitigation measures as part of an operational agreement.
b. Permanent supportive housing and transitional housing located in residential and nonresidential zoning districts in accordance with RZC 21.04.030, Comprehensive Allowed Uses Chart, shall be limited in density and occupancy based on the underlying zoning district in which the use is proposed.
c. Emergency housing located in nonresidential districts in accordance with RZC 21.04.030, Comprehensive Allowed Uses Chart, shall be limited in density and occupancy based on the underlying zoning district within which the use is proposed.
4. Operational Agreement.
a. An operational agreement shall be established with the City prior to occupancy of a permanent supportive housing, transitional housing, or emergency housing use:
i. Property owners and operators shall enter into an agreement with the City in a form that is acceptable to the City.
b. The occupancy agreement shall include but not be limited to the following:
i. Names and contact information for on-site staff.
ii. Description of the services to be provided on site.
iii. Description of the staffing plan including the following:
A. Number of staff supporting residents and operations;
B. Certification requirements;
C. Staff training programs;
D. Staff to client ratios;
E. Roles and responsibilities of all staff; and
F. The prior experience of the operator in managing permanent supportive housing, transitional housing, or emergency housing.
iv. Description of how resident occupancy will be phased up to full proposed capacity.
v. Description of program eligibility, the referral and/or selection process, and how the operator will comply with the local outreach and coordination requirements of this chapter.
vi. Identification of supporting agencies and a description of supportive partnerships that will be engaged in ensuring that the operator can maintain the described level of service needed to support the resident population.
vii. Contractual remedies for violation of the terms and conditions established in the operational agreement. This shall include identifying specific time lines for corrective action and penalties for nonaction for any violation that impacts the health and safety of residents.
c. City Council Engagement Considerations. As part of the operational agreement, the City Council may identify additional stakeholders, agencies, and community partners that should be consulted in the development of any plans or agreements required under this chapter.
d. Minimum Performance Expectations for Operators.
i. The sponsoring agency and/or operator shall work with local service providers and Redmond’s Homeless Outreach Administrator to identify eligible homeless individuals who are living in, near, or who have ties to the City.
ii. Coordination with local service providers and the Homeless Outreach Administrator to refer homeless community members, not residing at the facility, to appropriate service providers.
iii. Facility staffing required for 24 hours per day and seven days per week (24/7 staffing).
iv. Compliance with applicable registration and notification requirements for registered sex offenders.
v. Management of access to the facility.
vi. Case management for the residents including:
A. Provision of access or connection to behavioral health treatment (including substance use disorder) and services.
B. Provision of access or connection to employment assistance (e.g., job training and education).
C. Provision of access or connection to housing-related services to help residents gain, maintain, or increase housing stability (e.g., tenant education and supports).
vii. Development of a plan for routine and emergency communications with first responders.
viii. Routine repair and maintenance of the property.
5. Program Rules and/or Code of Conduct.
a. Program rules and/or a code of conduct shall be developed in consultation with the site operators, service providers, City Human Services staff, and those who have a lived experience of homelessness.
b. Program rules and/or code of conduct shall describe occupant expectation and consequences for failing to comply. When possible, consequences and corrective action should be individualized, address the specific behavior, and assist residents along a behavioral path that fosters greater responsibility and achieves a positive outcome for the resident. Examples include a requirement that an individual attend specific counseling, participate in a specific support group, or provide more frequent check-ins with case workers or counselors.
c. The code of conduct shall at a minimum address the following topics:
i. The use or sale of alcohol and recreational marijuana;
ii. The use of illegal drugs;
iii. The sale of illegal drugs;
iv. Threatening or unsafe behavior; and
v. Weapon possession.
d. Final program rules and code of conduct shall be reviewed and approved by the Redmond Police Department and the Director of Planning and Community Development in consultation with Human Services staff.
6. Safety and Security Plan.
a. A safety and security plan shall be developed in consultation with the Redmond Police Department.
b. The plan shall identify behavioral health crisis management protocols.
c. The plan should identity staff trained in de-escalation methods.
d. The plan shall provide protocols for routine and emergency communications with first responders.
e. The final safety and security plan shall be approved by the Redmond Police Department.
7. Community Relations.
a. In the planning phase, the operator shall consider how the site will involve, interact with, and impact facility residents, community neighbors, and businesses. Operators shall develop strategies and policies concerning:
i. Public safety and neighborhood responsiveness;
ii. Community engagement;
iii. Dispute resolution; and
iv. Equity and social justice.
b. A plan for potential impacts on nearby businesses and/or residences including a proposed mitigation approach shall be developed, implemented, and periodically reviewed, and will be referred to as a “community relations plan.”
c. The plan shall document expectations drafted in consultation with the local community, site operators, service providers, those with lived experience of homelessness, and city representatives.
d. The plan shall address site upkeep and maintenance, on-street parking and vehicle camping.
e. The plan shall identify a “neighborhood liaison,” a staff person who has been designated to be a visible and friendly ambassador for the housing facility, nurture respectful relationships among community members, attend community events, and receive and respond to neighbor complaints in a timely manner.
f. The plan shall identify process for dispute resolution.
g. The plan shall be approved by the Director of Planning and Community Development.
8. Parking Management Plan. An approved parking management plan that includes a prohibition of car camping on site and in designated on-street parking shall be required. (Ord. 3074)