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A. Upon receiving a written complaint to the effect that any shooting sports facility is in violation of any provision of this chapter, the administrator shall:

1. Issue a notice of complaint to the shooting sports facility operator advising such person of the allegation(s) made in the complaint. The notice shall be sent to the designated contact person by regular mail, as well as by email and by telephone, when possible. The notice shall be deemed received three days after the same is deposited in the United States mail, postage prepaid, correctly addressed to the contact person;

2. Request the shooting sports facility operator to respond, in writing, to the allegation(s) in the notice of complaint within thirty days of receipt of the notice of complaint;

3. Investigate, through the use of the administrator’s staff, the public safety authority, any other appropriate city department or personnel, and/or consultants or investigators, the allegation(s) in the written complaint and the response submitted by the shooting sports facility operator;

4. Make a finding as to the validity of the allegation(s) in the written complaint, based upon information received from those conducting the investigation of the complaint. If it is found that violation of any of the shooting sports facility operating standards or any other provision of this chapter has occurred, the administrator shall issue a written notice and order requiring that the operator suggest and implement measures or procedures to correct any violations of this chapter and to bring the shooting sports facility into full compliance. If a notice and order is issued, the administrator shall provide the shooting sports facility with a copy of any and all final written reports prepared by city personnel, consultants, and/or investigators concerning the investigation of the complaint, except as any portion thereof may be exempt from public disclosure under RCW 42.56.210(1).

B. The notice and order issued under subsection A may suspend or revoke the license of the shooting sports facility if the requirements of RMC 5.80.050.B, Denial, suspension or revocation of license, are met.

C. Failure to comply with the notice and order issued as a result of the above process will result in the suspension and/or revocation of the license involved. Such suspension/revocation will last until such time as the Facility is compliant with this chapter.

D. If the administrator and City of Redmond Chief of Police or his or her designee conclude that the complaint is accurate, that it discloses a violation of this chapter, and that the operator has not proposed or effectively implemented measures or procedures to correct any violations of this chapter, the administrator may suspend or revoke a license issued under this chapter.

E. Nothing in this section shall be construed to limit the administrator’s authority to issue a notice and order or take such enforcement or investigative actions needed to protect the public’s health and safety. (Ord. 2546 § 2 (part), 2010: Ord. 2485 § 1 (part), 2009; Ord. 2120 § 1 (part), 2002).